Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.
Visit route.com/sustainability to learn more.
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Fast Shipping and professional packaging
We provide a variety of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are educated to pack your items exactly according to the specifications we offer. Your goods are thoroughly checked and properly secured before shipping. We deliver to thousands of customers every day across various countries. Our dedication to becoming the biggest online retailer worldwide is demonstrated by this. We have distribution centers as well as warehouses across Europe as well as the USA.
Note: Orders with more than one product are assigned a specific processing period dependent on the particular product.
Prior to shipping Our team will conduct an exhaustive inspection of the products you have ordered. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
Due to the multiple parties involved which include the factory as well as the warehouse, we are unable to fully manage stock. The actual inventory may fluctuate at any time. It is possible that the stocks could be depleted after the order has been made.
The policy is 30 days. If 30 days have passed in the past since you purchased, unfortunately we can't offer an exchange or refund.
To be eligible for a return, your product must be unopened and in the same condition as when you received it. The item must be in the original packaging.